View our Frequently Asked Questions regarding check-in times, parking, guest amenities and more!
Parking is available with valet only, $45 per night and comes with unlimited in and out privileges. Your vehicle is accessible 24/7.
Pool is located on the rooftop and is open from 8am until 9pm. Your room key is required to access the pool.
Yes, the process is different when using a debit card opposed to using a credit card. We will take the remaining balance as a payment at check in, in addition to a $100 incidental hold in a separate transaction.
Kama’aina discount is offered to Hawaii residents. Proof of Hawaii residency will be required at check in.
We do not have a concierge; however, we are able to provide information as to where the nearest tour company is. We will gladly offer recommendations should you need.
The minimum age requirement to book on our hotel is at least 18 years old of age.
We do not have a dedicated shuttle service, though there are many shuttles usually located right outside of the baggage claim area at the airport. Shuttles charge $12.00-$15.00 per person, per way and the shuttles will be stopping ar several hotels on the way into Waikiki. See belowwebsites for a few shuttle companies if you prefer to prearrange your transportation.
https://www.islandexpressshuttle.com/
There are also taxi dispatcher’s curbside.You do not need to pre-arrange for a car since they are readily available. Taxis charge between $35.00 – $40.00 depending on traffic. The Bus does run from the airport, however they do not allow luggage on it, so unless you have packed very light it is not a very feasible option.
Rideshare options (Uber, Lyft, etc.) are readily available, with pickup in front of the hotel.
We do allow early check-in and late check out for an extra charge, based upon availability only.
Luggage storage is available prior to check in and post check out for the day. Overnight luggage storage is not available.
We do not have onsite laundry service. We provide a send out service with a 3rd party at a charge. Other options include coin laundries nearby, which are a 5 minute walk from our hotel. Please ask our Front Desk for further details.
We are located at 342 Seaside Ave, Honolulu, HI 96815, between Kalakaua Ave. and Kuhio Ave. in Waikiki.
We do not have a fitness center on property, but you are more than welcome to borrow yoga mats from the front desk or participate in our weekly programmed health minded activities.
Unfortunately, we are not a pet-friendly hotel.
Our check-in time is 3PM and check-out time is 11AM.
Yes, we have safes available in all rooms for guests to use.
We do not provide rollaway beds. All guest rooms come with bedding as listed in the room description only.
We do not have microwaves in the room, but there is a microwave available 24 hours for guests to use in the lobby.
All rooms come equipped with a mini fridge.
Towels for the beach/pool are provided for complimentary use, available at the front desk.